Terms of Service

1. Business information and support

Business / 상호

놀게임즈(Noll games)

Business registration

395-40-00428

Mail-order business report

2026-의정부송산-0004

Reporting authority

Head of Songsan 3-dong, Uijeongbu-si (의정부시 송산3동장)

Business address

Room 204, 2F, 119 Dongil-ro, Uijeongbu-si, Gyeonggi-do, 11726, Republic of Korea

Service operations lead

Ju-hyeok Jang (장주혁)

Customer support

master@ewenter.co.kr

Website

ewenter.github.io

Contact master@ewenter.co.kr about the service, payments/refunds, restrictions or these Terms. Personal data is addressed in our Privacy Policy.

2. Definitions

• “User” means a person using NollPang under these Terms.
• “Account” identifies a service user, including a guest account and supported links to Google or Apple sign-in.
• “Content” includes the game, characters, parts, items, virtual currency and additional digital features.
• “Paid Content” is purchased for real money. “Free Content” is granted without payment through play, ad rewards or events. Bundle contents and prices are shown before purchase.
• “Store” means the actual distribution or payment platform used, such as Google Play or the Apple App Store.

3. Contract formation and eligibility

A service contract is formed when you review and accept these Terms and we permit use. Providing the Privacy Policy is not a substitute for any separate consent legally required for particular data processing.

The current Service is intended for users aged 14 or over. You must also meet store ratings and local age/consent requirements. Minors must obtain parental or legal-guardian consent where required; paid purchases require that consent.

We may limit registration/use as necessary for identity misuse, clear abuse or legal restrictions. Where possible we explain the specific reason and a way to contact us.

4. Accounts and progress

Protect access to your account and device, and do not sell, transfer or rent your account. Contact support promptly if misuse is suspected. Each party remains responsible under applicable law for its own intentional or negligent acts.

Guest access can be lost after changing devices, uninstalling, clearing storage, signing out or changing authentication state. Reinstalling does not guarantee automatic restoration. We recommend supported Google/Apple linking and keeping your UID.

Before linking or switching accounts, check the account and game record shown on screen. Separate progress and purchases are not automatically merged or universally transferable between platforms. Support can help with recovery after verification where technically possible.

5. Operation, changes and discontinuation

We provide the game and support and review reasonable concerns promptly. Maintenance, security, store/OS policy changes and game improvements may require changes to features, balance or content. If purchased content is materially affected, we explain the change and any applicable compensation/refund arrangements.

We give advance notice of planned maintenance or interruptions through the website or available in-app notices. Where emergencies prevent advance notice, we notify users as soon as practicable afterwards. Your carrier may charge for data usage under your plan.

If the Service closes, we ordinarily give at least 30 days’ notice of the date, reasons and handling/refunds for unused Paid Content. If unavoidable circumstances prevent that, we notify you without undue delay. Closure does not extinguish statutory refund or compensation rights.

6. Purchases, ad rewards and restoration

Contents, price, currency, usage conditions, duration and payment method are displayed before purchase and in the store checkout. Content is delivered after store payment and server verification. If delivery is delayed by connectivity or similar issues, reconnect, use supported restoration or contact support.

Restoration depends on product type, original store account, game-account association and store rules. Consumed consumables are not guaranteed to be reissued to another account, and purchases are not universally transferable to other platforms.

Ad rewards depend on the disclosed participation conditions and confirmation of ad completion and server checks. Ad availability may depend on inventory and connectivity. Contact support if a normally completed reward is missing.

Virtual currency/content gives rights to use the corresponding game features; it is not exchangeable for cash or tradable with others except through methods we permit. This does not remove statutory refund rights. If paid randomized products are offered, probabilities and conditions required by applicable law are disclosed before purchase.

7. Cancellation, refunds and payment errors

Under Korean consumer law, eligible purchases can ordinarily be withdrawn within seven days after receiving the contractual information, or after supply begins if later. Mandatory cancellation/refund rights in other countries also apply.

Cancellation may be limited where the statutory conditions are met, such as commencement of digital-content supply or a substantial reduction in value through use. We clearly disclose applicable restrictions before purchase and provide any legally required trial or other protective measures. We do not rely on a restriction where required safeguards were not provided. Rights relating to divisible content not yet supplied remain protected.

If content differs from its description, advertisement or contract, statutory withdrawal may be exercised within three months after supply and within 30 days after discovering, or being able to discover, the discrepancy. We provide lawful remedies for non-delivery or defects attributable to us.

Submit a request through the store used for purchase or master@ewenter.co.kr. Include the minimum necessary details such as UID, order ID, product, purchase date and reason. Store policies do not override mandatory consumer rights.

For a valid withdrawal of digital content, we provide reimbursement or take the required payment-cancellation steps within three business days from the statutory starting point; statutory late-refund rules apply. The date your payment method displays the credit can depend on store/payment-provider processing. Free Content ordinarily has no cash refund value, and content corresponding to a valid refund may be recovered.

Contact the store or us about duplicate charges, overpayment or missing delivery. We help verify the issue and support available reversal procedures. Uninstalling or requesting account deletion is not itself an automatic refund request.

8. Purchases by minors

A minor or legal guardian may request cancellation of a purchase made without required guardian consent, subject to applicable law. Statutory exceptions, including property a guardian authorized the minor to dispose of, remain applicable.

A youth mobile plan or the name on a payment method does not, by itself, establish guardian consent or the buyer’s adult status. We request only information necessary to verify a cancellation and provide guidance for safe submission with unnecessary sensitive details redacted.

9. Prohibited conduct and restrictions

• Stealing accounts/payment methods, submitting false purchase evidence or fraud
• Falsifying client/server communications, purchases or rewards; exploiting bugs; unauthorized automation or cheats
• Attacks, malware or illegal content that disrupt the Service or other users
• Infringing privacy or intellectual property, or unlawfully trading accounts/content

We may apply proportionate restrictions to investigate violations and protect users. Except where urgent security or similar reasons prevent it, we explain the grounds, period, action and appeal route. Measures take account of severity, context and repetition.

Appeal to master@ewenter.co.kr. We review the relevant information and explain the outcome. If an error is identified, we lift restrictions or correct records as appropriate.

10. Ending use and account deletion

You can request termination and deletion at any time by following the account/data deletion instructions and emailing master@ewenter.co.kr. Settings > Customer Support also opens the email contact. Staff verify ownership and scope, process the request without undue delay and inform you of the result.

Progress and content may not be recoverable after deletion. You may submit purchase/refund inquiries alongside deletion; deletion does not eliminate statutory refund rights. The Privacy Policy governs legal retention and provider backup-deletion cycles.

Uninstalling, signing out or unlinking Google/Apple does not necessarily delete the whole service account. We delete NollPang account data, not the underlying Google or Apple account.

11. Intellectual property and external services

The code, art, music, marks and other material belong to Noll games or the relevant rights holders. You may use the Service within its permitted scope. Unauthorized copying, commercial distribution and infringement are prohibited except where law or separate permission permits them.

External ads, websites, stores and sign-in services may be subject to their providers’ terms and policies. This does not transfer all of our legal responsibilities to those providers.

12. Responsibility and dispute resolution

Each party is responsible under applicable law for damage attributable to its breach or unlawful conduct. These Terms do not broadly exclude our responsibility for intentional or negligent acts or restrict statutory user rights.

Responsibility for unavoidable events or external network failures is determined under applicable law. The fact that a service is free does not automatically exclude all liability.

You may contact support first, then use available consumer assistance, mediation or court procedures if unresolved. Korean law governs, without depriving you of mandatory consumer protection or jurisdictional rights in your country of residence.

13. Changes, languages and effective date

We announce changes, reasons and effective dates through this website or another accessible linked screen at least seven days in advance. Unfavorable or materially rights-affecting changes receive at least 30 days’ notice and any required individual notification/consent. Silence alone is not treated as acceptance of every change.

If you do not agree, you may stop using the Service or request termination; remaining Paid Content is handled under applicable law and purchase conditions. Korean and English versions are intended to convey the same terms. Translation differences do not justify limiting mandatory consumer rights.

Published: 2026-10-08. Scheduled effective date: 2026-11-07. Changes affecting existing users follow required notice/consent procedures. This revision updates business details, actual account/deletion procedures, restoration/refunds and user-rights explanations.

Previous Terms (2026-03-26) · 한국어